# Before connection

## 1. Make sure you have both SweatConsole and Oracle VM VirtualBox installed on your PC

<figure><img src="/files/2G6h3gWtCzZQlS0RzmY5" alt=""><figcaption><p>Image J</p></figcaption></figure>

## 2. Make sure all your configuration are correct

* The Ethernet/LAN cable is properly connected between the computer/Laptop and your console (if you have a USB Ethernet adapter, connect the adapter to the computer/Laptop and connect the Ethernet cable between the adapter and the console).
* Turn on your console.
* Know the name of your USB Ethernet adapter or Ethernet cable connected to the console. To find out, refer to the following Images&#x20;

<mark style="color:red;">**Go to Control Panel -> Network and Internet -> Network and Sharing Center -> Change adapter                   settings**</mark>

<figure><img src="/files/xsutoTesDWw74uxjZ8Ve" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/GUImLhOfKWifUvJOJrLs" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/IK0D02QLsYRgTJfZEyGk" alt=""><figcaption></figcaption></figure>

You will come to this page:

<figure><img src="/files/ZCNB09OMSI9jzCC8ajzH" alt=""><figcaption></figcaption></figure>

Unplug the USB Ethernet adapter or Ethernet/LAN cable connected from your computer to your console

<figure><img src="/files/PDFypLKI1JhsLGujAYCk" alt=""><figcaption></figcaption></figure>

Reconnect the USB Ethernet adapter or LAN Ethernet cable to your computer, as you can see, my adapter disappeared then reappeared, note the name of your Ethernet adapter/cable (the name may be different from mine)

<figure><img src="/files/C9ZD4pQv0B2T6aubkwYN" alt=""><figcaption></figcaption></figure>

<mark style="color:red;">**To sum it up:**</mark>

<figure><img src="/files/vYtAEHXhTSMJEPf7lpkE" alt=""><figcaption></figcaption></figure>

## 3.  Enable AMD-V from the BIOS settings

AMD-V or AMD SVM has been enabled by default. But when the error “AMD-V is disabled in the BIOS” occurs, it's very likely that this feature is disabled for some unknown reasons. Then, you can enable it again to solve the problem

1. Restart your laptop/desktop. Then, on the boot screen, press the BIOS key (F2, F4, F8, F10, F12, or the Del key) to enter into BIOS mode. The BIOS key may vary depending on computer models. But you can follow the on-screen instructions or search it online.
2. In the BIOS interface, navigate to **Advanced** -> **CPU Configuration**. In this tab, make sure the AMD-V or AMD SVM is enabled. The specific path and the virtualization technology name may vary depending on different BIOS versions.
3. Press **F10** to save the changes and then exit from bios. Check the below image for reference.

<figure><img src="/files/jUlma0xxwPifOLnnnpTS" alt=""><figcaption><p>Image K</p></figcaption></figure>

**If you don't know how to do this, look up your computer model ( Hp,lenovo ,etc) then search on the internet: activate AMD-v ( your computer model)**

## 4. **Disable Windows Hyper-V**&#x20;

Microsoft Hyper-V is Microsoft's own virtualization technology that is automatically enabled on most of the recent Windows versions. However, enabling Microsoft Hyper-V may turn off AMD-V technology automatically. In this case, you'll need to disable the Microsoft Hyper-V. Here is the guide:

1. Press Windows key + R to open the Run.
2. Type “cpl” into the Run box and press Enter.
3. In the Programs and Features window, click Turn Windows features on or off on the left side of the panel.
4. On the Windows Features window, uncheck Hyper-V and click OK. Refer to the below image.

<figure><img src="/files/5nD59WsZHL81hDgi4FGB" alt=""><figcaption><p>Image L</p></figcaption></figure>

**By following these steps, you should be ready to connect to VPN.**


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