# Troubleshooting - [Connecting to VPN/Duma Timeout!](https://docs.sweatvpn.com/sweatconsole/troubleshooting/connecting-to-vpn-duma-timeout.md) - [Packet loss and/or ms loss with Duma!](https://docs.sweatvpn.com/sweatconsole/troubleshooting/packet-loss-and-or-ms-loss-with-duma.md) - [VirtualBox machine runs slowly on Windows](https://docs.sweatvpn.com/sweatconsole/troubleshooting/virtualbox-machine-runs-slowly-on-windows.md) - [Stuck on "Prepare machine"!](https://docs.sweatvpn.com/sweatconsole/troubleshooting/stuck-on-prepare-machine.md): This issue can mean a few things. In this page we will help you find the issue and solve it. - [Does not display the chosen location in-game!](https://docs.sweatvpn.com/sweatconsole/troubleshooting/does-not-display-the-chosen-location-in-game.md) - [Can't find a game using DUMA](https://docs.sweatvpn.com/sweatconsole/troubleshooting/cant-find-a-game-using-duma.md) - [Failed to retrieve IP in console](https://docs.sweatvpn.com/sweatconsole/troubleshooting/failed-to-retrieve-ip-in-console.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sweatvpn.com/sweatconsole/troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.